Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Sports Betting Canada. We answer questions about our reviews, correct errors readers spot, and take suggestions on which sportsbooks and markets to cover next. What we cannot do is act on your behalf with a betting site — that part is explained below, along with the faster route to a resolution.
How to contact the editorial team
Email is the only channel we run, and it reaches a person rather than a ticket queue. Write to [email protected] and include, where it applies:
- The sportsbook involved and the page on rivercitytoronto.com you were reading.
- Your province or territory — availability, payment options and minimum age differ across Canada, and the answer often turns on that.
- What you expected versus what you found, especially if a bonus term, odds description or banking detail on our site looks wrong.
- Dates and amounts in CAD if you are describing a deposit or withdrawal issue.
Please do not send account numbers, passwords, card details, copies of ID documents or crypto wallet keys. We never need them, and no legitimate operator will ask for them by email either.
What we can help with — and what we can't
| We can help | Go direct to the sportsbook |
|---|---|
| Explaining how rollover, wagering requirements or minimum odds clauses generally work | Unlocking a bonus balance on your specific account |
| Correcting an out-of-date bonus figure, market list or banking detail on our pages | Chasing a pending withdrawal or a KYC verification request |
| Pointing you to the review of a sportsbook and the limitations we noted | Reversing a settled bet, a void market or a limit on your stakes |
| Suggestions for sports, leagues or features we should compare | Closing your account or setting deposit limits |
| Partnership and advertising enquiries | Disputes over a promotion you have already opted into |
For anything in the right-hand column, the operator's own support team is both faster and the only party with the authority to act. If they stall, ask them in writing to escalate and to name the dispute channel attached to their licence.
How we earn money, plainly stated
Some links on rivercitytoronto.com are commercial, and the publisher may earn a commission when a reader opens an account through them. That does not buy a position in our rankings, soften a review or remove a drawback from a write-up. If you think a page reads like it did, say so in your email and quote the line — those messages get read carefully.
Questions about the ranked sportsbooks
Most reader mail concerns the operators listed on this site, so here is the short version of why the top-ranked names are there, what they do well, and where each one falls short. All of them accept bettors from across Canada and operate under international licences — none of them holds a Canadian provincial licence, and an offshore licence is not government approval here.
Instant Casino
Our highest-rated pick at 10.0, largely because the headline promotion targets accumulator bettors rather than casino crossover play: up to 40% extra on combo bets. That suits the way a lot of Canadians actually bet — multi-leg NHL and NFL slips rather than single moneylines. Check the qualifying leg count, the minimum odds per selection and any cap on the boost before you build a ticket around it, because a percentage boost is only worth what the ceiling allows. Limitation: a combo-focused offer does nothing for straight-bet and reduced-juice players, and the value collapses if you mostly bet single sides and totals.
Ivibet
Rated 9.9, with a sport bonus advertised up to €150. The euro figure is the point of friction to raise with them before you deposit: ask whether the account can be held and settled in CAD, and what conversion applies if not. Currency conversion on both the deposit and the withdrawal can quietly eat a chunk of a mid-sized bonus. Wagering requirements and the minimum odds attached to bonus turnover matter more than the headline number. Limitation: the offer is modest next to others on this list, and the euro denomination adds a step for Canadian bettors.
Betninja
Rated 9.8, with a welcome offer up to $2,500 plus 100 free spins — the broadest package near the top of our list, and the one that most clearly spans both sportsbook and casino. Treat the maximum as a ceiling that requires a matching deposit, not a figure anyone receives by default, and read how the spins are ring-fenced from the sports portion. Limitation: large advertised maximums usually come with proportionally large rollover, so the practical value depends on whether you were going to stake that much anyway.
The rest of the list at a glance
| Sportsbook | Headline offer | Editorial rating |
|---|---|---|
| Skycrown | 450% welcome bonus | 9.5 |
| 5bet | C$45 free bet for C$30 | 9.5 |
| WSM Casino | 200% deposit bonus up to $25,000 + 50 free spins | 9.2 |
| DisCasino | 200% up to 10,000 USDT + 10% cashback | 9.1 |
| CoinPoker | Up to 40% extra on combo bets | 9.1 |
| VegasHero | 100% bonus up to 200 USDT | 9.0 |
| Wintino | 100% up to $150 | 8.7 |
Ratings are our own editorial scores, not customer-review averages. Every offer above is subject to the operator's terms, including deposit minimums, wagering requirements, minimum odds and time limits. Where an offer is denominated in USDT or euros, confirm the CAD position before depositing. 5bet's is the only one on the list stated in Canadian dollars.
Money questions we get asked most
Reading a review is free. Everything else costs money, and the costs are not always on the promotions page.
- Deposits. Canadian bettors at international sportsbooks typically use bank cards, Interac where the operator supports it, bank wire, money transfer, voucher or player-to-player transfer, and cryptocurrency. Availability varies by operator — check the cashier before you commit to a bonus.
- Crypto versus cards. Crypto withdrawals are generally the quickest route once verification is complete; card refunds and wires take longer and may carry a fee at either end. Advertised payout windows are the operator's claim, not a speed we have measured.
- Fees and limits. Ask about per-withdrawal fees, daily and monthly payout caps, and whether the first withdrawal each month is free. A generous bonus paired with a low monthly cap is a poor trade for a bigger bankroll.
- Verification. Expect KYC before a first cashout: identity, address and proof of the payment method. Submitting documents early, rather than when you are waiting on funds, removes the most common cause of delay.
- Currency. Where CAD is offered, use it. Holding a balance in USDT or euros means conversion costs on the way in and out.
What these sites actually offer bettors
If your message is about coverage rather than an account, this is the shape of what the listed sportsbooks provide. Depth differs between them, so confirm the specific league or market before you sign up.
- Core North American leagues: NHL, NFL, NBA and MLB, with moneyline, point spread, totals and futures as standard.
- Soccer: the big European leagues and international tournaments, usually the deepest market count on the board.
- Combination betting: parlays and same-game parlays, which is where the combo-boost promotions from Instant Casino and CoinPoker apply.
- Props and live betting: player and game props, plus in-play markets that reprice during a match. In-play is where odds quality and feed latency show most clearly.
- Other sports: golf, MMA and horse racing, the last through a racebook section where one is offered.
- Pricing: the margin baked into the odds decides your long-run return more than any welcome bonus. Reduced-juice pricing on sides and totals is worth more over a season than a one-time boost.
The casino side of these operators
Almost every sportsbook on our list also runs a casino, and several — Instant Casino, WSM Casino, DisCasino, VegasHero, Wintino — carry casino branding outright. That means slots, table games and live-dealer rooms sitting alongside the sportsbook, plus poker in CoinPoker's case. The distinction matters for two reasons: free spins in a welcome package belong to the casino side and usually cannot be cleared with sports bets, and casino wagering often contributes to rollover at a different rate than sports wagering. If a bonus spans both, read which portion applies where. Readers comparing the casino end can also look at our rundown of Best Non GamStop Casinos 2026.
Who may bet, and what applies in Canada
Single-event sports betting is legal in Canada, with each province and territory setting its own framework. Ontario runs a regulated commercial market through iGaming Ontario; elsewhere, provincial lottery corporations operate the domestic offering. The sportsbooks listed on rivercitytoronto.com are not licensed by any Canadian authority. They accept Canadian bettors and operate under international licences, which sit in a legal grey area for players: betting with them is not what Canadian law targets, but you do not get the consumer-protection backstop a provincially licensed operator provides.
Practical consequences worth knowing before you email us about a dispute:
- Minimum age is 19 across most of Canada and 18 in Alberta, Manitoba and Quebec. Operators may set their own higher floor.
- Recourse in a payment dispute runs through the operator and its offshore licensing body, not a Canadian regulator or provincial ombudsman.
- Deposit limits, session reminders and self-exclusion are the operator's tools. Set them at account opening rather than in the middle of a bad run.
- If betting has stopped being recreational, the Canada-wide helpline and your provincial problem-gambling service are free, confidential and independent of any operator.
How we build the rankings you are writing to us about
We research and verify; we do not claim to have deposited, wagered or withdrawn at these sites. Positions come from published odds and market coverage, the readability and cost of bonus terms, banking options relevant to Canada including CAD support and crypto, stated payout speeds and limits, operating history and payment record, support quality, and mobile performance in the browser and any app. Facts on this page were last checked on Sep 25, 2026. Commission does not move a sportsbook up or down.
Before you hit send
A message with the operator name, your province and a clear description of what went wrong gets a useful reply. A one-line message usually gets a reply asking for those three things. If your issue is a pending payout or a locked account, contact the sportsbook first and give them a documented chance to resolve it — then tell us how it went. Patterns in reader reports are one of the few signals no promotions page will give us, and they feed directly into the next review update.